Your warranty dashboard awaits. Easily manage and reference your flagged articles, quizzes, videos, and forum posts. You can also add other users within your dealership.
1.) Warranty NewsThe Warranty Newsletter is the heart of the Warranty Administration Program
The most updated warranty information available is delivered to your door and/or inbox each month. jlwarranty summarizes important warranty information from General Motors, combines it with our warranty claims processing experience, and puts it into easy-to-understand articles. Find answers to the latest, most pressing GM warranty topics, strategies to increase warranty reimbursements, tips on protecting your dealership from debits and more! Available online and in print.Preview Today's Warranty News
2.) Online Training VideosTo the point, practical training for beginners as well as seasoned professionals
jlwarranty’s Online Warranty Training Video library is a great compliment to the Warranty Administration Program. You’ll receive warranty tips, bulletin clarification, and step-by-step how-to’s on a variety of warranty topics. Invest a short amount of time previewing these quick training videos today and see for yourself the value of learning at your own pace.
Your entire team can get unlimited, 24-hour a day access! Learn more than you thought possible, administer claims faster, gain confidence, and dramatically improve your warranty administration skills.Preview Training Videos
4.) Online ResourcesMembers get exclusive access to a resourceful online Warranty Community of dealership professionals
Participate in this moderated discussion forum with other warranty professionals across the nation to share ideas, ask questions, post comments and more.
Read the newsletter articles online 7-10 days before it is mailed. Add comments, search for related articles, email to colleagues, and even flag articles to be added to a personal library.
Test your warranty knowledge against other warranty professionals across the nation. Work your way up the ranks and learn a little along the way.
Get your toughest claims paid with hands-on assistance from jlwarranty's Warranty Assistance Hotline. The hotline is intended to assist dealerships with correcting rejected warranty claims.
Input a part group number or labor operation number to view a complete cross reference from GMCC&A part groups to GM warranty labor ops.
Input a recall number or descriptive keyword to view summarized recall information; such as the description, labor time, and the expiration.
Quickly determine if a labor operation number is covered by the GM Powertrain Warranty.
Provide your service department with training documents highlighting a topic that directly relates to their involvement in the warranty process.
5.) Warranty ProfessionalsJoin over 1,000 GM dealerships who have already taken advantage of this program
Interact with other warranty professionals across the nation to share ideas, ask questions, post comments, and more. Members of the program also report better job satisfaction from receiving the latest GM announcements, having the proper tools to succeed, and recognition for the importance of their position. The reason for this program's nationwide success is that we listen to our members. We ask for feedback on our content, what they want to learn about, what would be helpful to them, and what we can do to help them succeed.
Who Uses The Program?