The 2018
Official Warranty Guide Arrives January 2018.

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Official Warranty Guide Coverage Page Example

Warranty Coverage

Includes each OEM's warranty coverage featuring:

  • Basic Warranty
  • Powertrain Warranty
  • Corrosion Warranty
  • Hybrid Components
  • Emission Components
  • Powertrain
  • Roadside Assistance
  • Safety Restraints
  • Specific Components
  • Maintenance

Certified
Pre-Owned Vehicles

Includes each OEM's CPO program featuring:

Launch Date

Eligibility

Term

Coverage

Deductible

Official Warranty Guide CPO Page Example

Official Warranty Guide State Title, Licencse, Lien, Sales, Tax Page Example

State Title, License, Lien, Sales, Tax Information

Includes each state's policy regarding:

  • Title
  • License
  • Lien
  • Sales
  • Tax
  • State DMV Contact Information

Warranty Extensions

Includes a complete list of warranty extensions.

Year

Model

Limits

Official Warranty Guide Extensions Page Example

Official Warranty Guide Roadside Assistance Page Example

Roadside Assistance

Includes each OEM's roadside assistance coverage:

  • Towing
  • Battery Jump Start
  • Flat Tire Change
  • Lock Out
  • Extraction Service
  • Winch Service
  • Fuel/Fluid Delivery
  • Emergency Valet
  • Trip Routing
  • Trip Interruption
  • On-site Assistance
  • Mechanical Repairs
  • Car Theft Protection

Warranty Information

Includes OEM information on:

Contact Information

Cross Border Policy

VIN Information

Lemon Laws

Customer Satisfaction

Goodwill Adjustments

Official Warranty Guide Misc. Info Page Example

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About The Official Warranty Guide

Quickly identify OEM warranty on all vehicles.

The Official Warranty Guide is a complete, "at-your-fingertips," guide that details OEMs' warranty guidelines, deductibles, warranty extensions, and other pertinent warranty information. It's great for used car dealers, service contract companies, auctions, and more.

  • Appraise used vehicles with greater confidence.
  • Become familiar with which type of new vehicle warranty coverages transfer and whether transfer requirements have been met.
  • OEM warranty coverages (including basic, emissions, hybrid, corrosion and powertrain) and the term limits of each are defined within the guide, allowing for warrantable defects to be handled by the OEM under warranty, rather than out of pocket.
View more examples of how to use the guide to your advantage:

Contents

Take a peek at what's inside.

OEM Warranty Coverage

Includes each OEM's warranty coverage featuring basic, powertrain, corrosion, hybrid components, emission components, powertrain transferable, roadside assistance, safety restraints, specific components, maintenance, and notes.

Example:
Model Year 2009-2012 2013-2017
Basic 4/50,000 4/50,000
Powertrain 5/100,000 5/100,000
Corrosion 6/Unlimited 6/Unlimited
Hybrid Specific Components N/A 4/150,000 (2014-2017)
Emission Components Specific Components 8/80,000: OEM covers emissions components under basic warranty. Emissions coverage may vary by state. Refer to owner’s manual for specific details.
Powertrain Transferable Transferable at no cost to subsequent owners Transferable at no cost to subsequent owners
Roadside Assistance 4/50,000 4/50,000
Safety Restraints Seatbelt coverage is 15/150,000 Seatbelt coverage is 15/150,000
Specific Components Battery coverage 4/Unlimited, no pro-rate
Accessories 4/50,000 limited warranty when installed at time of new vehicle delivery
Battery coverage 4/50,000, no pro-rate
Accessories 4/50,000 limited warranty when installed at time of new vehicle delivery
Wheel balancing and alignment covered 1/12,000
Maintenance N/A N/A
Notes N/A N/A

jlwarranty recommends performing a vehicle information report to confirm warranty coverage

View all OEMs included in this section of the Official Warranty Guide:

Certified Pre-Owned Vehicles

Includes each OEM's Certified Pre-Owned (CPO) program featuring launch date, eligibility, term, coverage, and deductible.

Example:
OEM
Eligibility Less than 6/80,000, 150 point inspection
Term 1/12,000 added if beyond new car warranty. 7/100,000 powertrain warranty effective from original in-service date
Coverage Comprehensive, roadside assistance
Deductible No
View all OEMs included in this section of the Official Warranty Guide:

State Title, License, Lien, Sales, Tax Information

Includes each state's policy regarding title, license, lien, sales, and tax as well as state DMV contact information.

Example:
MICHIGAN
Tax Rate 6%
License Policy License plates retained by owner
Lien Policy Lien recorded on title
Special Policy N/A
Title Policy Title issued
DMV Information Department of State: Lansing, MI 48918
Telephone (888)767-6424

Warranty Extension

Repairs beyond the warranty period, as specified by the OEM, that are non-safety related. If a covered repair has been previously performed and paid for by the customer, then most warranty extensions have provisions to reimburse the customer if original repair bills can be produced.

A complete list of warranty extensions listed by OEM. Includes the year, model, and limits for each warranty extension.

Example:
Warranty Extension Year Model Limits
14425 Improperly formed hood panel clinch joints 2014 Buick Verano, Chevrolet Sonic 10/150,000

Get Your Official Warranty Guide To Access:

  • 1 Acura Warranty Extension
  • 23 Chrysler Warranty Extensions
  • 26 Ford Warranty Extensions
  • 93 GM Warranty Extensions
  • 1 Honda Warranty Extension
  • 1 Infiniti Warranty Extension
  • 5 Mazda Warranty Extensions
  • 1 Mercedes-Benz Warranty Extensions
  • 6 Mitsubishi Warranty Extensions
  • 9 Nissan Warranty Extensions
  • 1 Saab Warranty Extension
  • 5 Toyota Warranty Extensions
  • 3 Volvo Warranty Extensions

Roadside Assistance

Includes each OEM's roadside assistance coverage. Includes towing, battery jump start, flat tire change, lock out, extrication service, winch service, fuel/fluid delivery, emergency valet, trip routing, trip interruption, on-site assistance, mechanical repairs, and car theft protection.

Make Towing Battery Jump Start Flat Tire Change Lock Out Extrication Service Winch Service Fuel/Fluid Delivery Emergency Valet Trip Routing Trip Interruption On-site Assistance Mechanical Repairs Car Theft Protection
Acura Roadside Assistance
Aston Martin Roadside Assistance
Audi Roadside Assistance
Bentley Roadside Assistance
BMW Roadside Assistance
Buick Roadside Assistance
Cadillac Roadside Assistance
Chevrolet Roadside Assistance
Chevrolet Trucks Roadside Assistance
Chrysler Roadside Assistance
Dodge Roadside Assistance
Ferrari Roadside Assistance
Fiat Roadside Assistance
Ford Roadside Assistance
Ford Trucks Roadside Assistance
GMC Roadside Assistance
Honda Roadside Assistance
Hyundai Roadside Assistance
Infiniti Roadside Assistance
Jaguar Roadside Assistance
Jeep Roadside Assistance
Kia Roadside Assistance
Land Rover Roadside Assistance
Lexus Roadside Assistance
Lincoln Roadside Assistance
Lotus Roadside Assistance
Mazda Roadside Assistance
Mercedes-Benz Roadside Assistance
MINI Roadside Assistance
Mitsubishi Roadside Assistance
Nissan Roadside Assistance
Panoz Roadside Assistance
Porsche Roadside Assistance
Ram Roadside Assistance
Rolls-Royce Roadside Assistance
Scion Roadside Assistance
Smart Roadside Assistance
Subaru Roadside Assistance
Suzuki Roadside Assistance
Tesla Roadside Assistance
Toyota Roadside Assistance
Volkswagen Roadside Assistance
Volvo Roadside Assistance

Warranty Information

Includes:
  • OEM Contact Information
  • Cross Border Policy
  • VIN Information
  • Lemon Laws
  • Customer Satisfaction
  • Goodwill Adjustment

Warranty Definitions

BASIC WARRANTY - The specific terms established by each OEM to repair vehicles through a specified mileage and/or time period. All OEM installed parts and some dealer installed accessories are covered against defects and workmanship. Tires carry their own warranty (but can be repaired under the OEM warranty by some OEMs). Wear items and adjustments may have limited or no coverage. This coverage is always the most comprehensive and typically goes with the vehicle. (Unlimited owners covered for the term of the warranty).

POWERTRAIN / DRIVETRAIN / MAJOR COMPONENT - Warranty coverage that normally consists of the engine, transmission/transaxle, differential drive shaft assembly, or other major cost components. Be sure to check specific components against the OEM’s owners manual. Check owner eligibility.

CORROSION WARRANTY - Covers rust-through perforation on sheet metal with actual holes. Surface corrosion from nicks, chips, and scratches are not covered. For most OEMs, corrosion warranties are transferrable. (See each specific chart for coverage time, miles, and deductibles.)

HYBRID WARRANTY - Covers certain hybrid components of the vehicle such as the hybrid electrical system and/or battery.

EMISSIONS WARRANTIES - The Federal Emissions Warranty guidelines are based on federal regulations and apply to Federal-Certified Vehicles in all 50 states and U.S. possessions.

California has adopted emissions warranty regulations In addition to the federal regulations applicable to California Certified Vehicles registered and operated in that state.

The following states have also adopted California emission warranty regulations:

  • Arizona
  • Connecticut
  • Florida
  • Maine: Most newer vehicles will have a "tune-up" label indicating what emission warranties apply.
  • Maryland
  • Massachusetts
  • New Jersey
  • New Mexico
  • New York: has adopted California exhaust emission standards with federal emissions coverage.
  • Oregon
  • Pennsylvania
  • Rhode Island
  • Vermont: Most newer vehicles will have a “tune-up” label indicating what emission warranties apply.
  • Washington

Emissions warranty is one situation where non-genuine OEM parts could be covered under warranty if the customer-installed failed part is labeled "Certified to EPA Standards." Vehicles are covered by two types of emissions control system warranty, "Emission Defect Warranty" and "Emissions Performance Warranty."

Performance Warranty is a requirement of the Clean Air Act and is applicable in areas/states that require Emission Inspection and Maintenance (I/M) testing. If a vehicle fails an I/M test during the first 2 yrs/24,000 miles (California standards 3 yrs/50,000 miles), the dealer is authorized to do whatever it takes to bring that vehicle within specs. The OEM will pay for parts, labor and diagnosis time. In fact, if a vehicle can’t be brought within specs, then the burden is on the dealer to notify the OEM.

The balance of the Emissions Warranty is the Defect Warranty portion. California standards are 3 yrs/50,000 miles with some items covered for 7 yrs/70,000 miles. Starting in the 1995 model year, under On-Board Diagnostic (OBDII) Standards, Federal Emissions Coverage for most OEMs is consistent with their bumper-to-bumper coverage. Certain emissions components such as the catalytic converter and the electronic emissions control unit (PCM), are covered for 8 yrs/80,000 miles.

Note: It is essential when quoting emissions warranty coverage that the owner’s manual or engine label be referred to for actual time/mileage and component coverage.

What Warranties Do Not Cover

Certain repairs are NOT covered by the Basic Warranty, these include:
  • Repairs caused by environmental hazards, such as airborne fallout, chemicals, tree sap, and salt are not usually covered by certain OEMs. Refer to the warranty coverage manual. Road hazards, hail, windstorms, lightning, floods, and other acts of nature are not covered.
  • Repairs caused by improper maintenance or owner negligence.
  • Repairs caused by fire, accident, objects striking the vehicle, or owner misuse or abuse (such as driving over curbs, overloading, racing, etc.).
  • Repairs to damage caused by alteration or modification of the vehicle, or by the use of improper or contaminated fuels, freon, or lubricants.
  • Normal maintenance costs (unless specified by the OEM) such as engine tune-up, lubrication, cleaning and polishing.
  • Repairs to tires (unless otherwise noted in charts) are covered under separate tire OEM warranties unless related to a component defect. Some OEMs do not cover phone and accessories repairs.

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Official Warranty Guide

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Don't be caught short, order copies for your entire department today.

The Official Warranty Guide is a complete, "at-your-fingertips," guide that details every OEM's warranty guidelines, deductibles, warranty extensions, and other pertinent warranty information. Printed once per year each January. Get yours while supplies last. Quantity discounts available.

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The Official Warranty Guide is valuable to a wide range of automotive professionals from sales and service to F&I management.

Customer Reviews

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Our local Hyundai dealer told us a used Hyundai had no warranty coverage. Thanks to your warranty guidebook, we showed them it still had powertrain coverage and saved $4,000 for a new engine and transmission.

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Frequently Asked Questions

Find answers to our most popular questions
How often is the Official Warranty Guide updated?
The Official Warranty Guide is updated in print annually and is distributed in January. Purchasers of the book may log onto www.owgb.com for updates to printed content in the guide throughout the year.
Can I get the Official Warranty Guide data in electronic format?
Yes, we have developed an App for mobile devices.
How much does the guide cost?
Investment is only $24 each plus shipping. Quantity discounts are available.
When will my guides ship?
Orders are shipped Monday through Friday. We make every effort to ship your order within 24 hours of receiving it. We utilize different shipping carriers to provide you the best possible service.
What if I need my guides tomorrow?
Special rush requests may be accommodated when possible. Please call us at 1-800-852-6298.
How do I track my order to know where it is in transit?
Every time you place an order, you'll receive an email from us notifying you of its status. The shipment confirmation email will include a link to track the shipment.

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