GM Warranty News

Popular Topics: Documentation

jlwarranty summarizes important warranty information from General Motors, combines it with our warranty claims processing experience, and puts it into easy-to-understand articles. The following articles pertain to GM Documentation.

Pre-Write Up Forms (01/28/2020)

If a pre-write up form is used it must contain all information required on job cards. The completed pre-write up form must be attached to the job card and retained in the vehicle history folder. Estimated mileage documented on a...
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Job Card Closeout (01/28/2020)

The complete cause and correction as documented by the technician on the shop copy must be transferred to all other copies of the job card/invoice and entered in the “Cause” and “Correction” fields in GWM at the time of first...
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Job Card Closeout (01/03/2020)

The complete cause and correction as documented by the technician on the shop copy of the job card must be transferred to all other copies of the job card/invoice and entered in the cause and correction fields in Global Warranty...
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Bulletin Specific Labor Op Analysis (01/03/2020)

Perform an analysis of your dealership’s use of the labor operation contained within the bulletin, for example, 8080068 from bulletin 08-03-10-006 through the Search Transactions tool in the Analyze Warranty tab. Be aware of frequency, effective use of the operation,...
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08-03-10-006 (01/03/2020)

Bulletin 08-03-10-006 addresses tire issues, including the tire goes flat, losses air, the Low Tire Pressure Warning Light is illuminated, or the Aluminum Wheel Bead Seat has Corrosion. The bulletin contains a unique labor operation for the wheel bead seat...
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Diagnostic Time Self Review (01/03/2020)

Always claiming the full hour of available diagnostic time, the same technician associated with claimed diagnostic time, diagnostic time claimed in only one repair group, or any other number of trends associated with the time are easily identifiable to both...
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One Dealer's Audit (09/24/2019)

Occasionally we hear from dealers who have been through an audit and they inform us of what was the most common chargeback in their audit. A recent caller informed us that the top three things their dealership was charged back...
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Accuracy (09/24/2019)

Take a moment to think about the last time you made a computation or entry error in your checkbook resulting in a bounced check or received an insufficient funds message at your local ATM. Hopefully this has either never happened...
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Cost Comparison Worksheets (08/27/2019)

In January of this year, GM made the announcement that cost comparison worksheets, for engine and transmission replacements, were no longer required for dealers that are not PQC restricted. If you don’t know if you are restricted, you can find...
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Variable Diagnostic Time (08/27/2019)

Variable Diagnostic Time: In the “Diagnostic Time” article published in the August 2019 edition of the Warranty News, we revisited the concept of variable diagnosis and asked for your input on how your service team handles policy changes/updates. Thanks to...
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Articles from jlwarranty's Warranty Newsletter

Warranty Newsletter The most updated warranty information available is delivered to your door and/or inbox each month. jlwarranty summarizes important warranty information from General Motors, combines it with our warranty claims processing experience, and puts it into easy-to-understand articles. Find answers to the latest, most pressing GM warranty topics, strategies to increase warranty reimbursements, tips on protecting your dealership from debits and more! Only available with a monthly subscription to the Warranty Administration Program.
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