GM Warranty News

Popular Topics: Transportation Damage

jlwarranty summarizes important warranty information from General Motors, combines it with our warranty claims processing experience, and puts it into easy-to-understand articles. The following articles pertain to GM Transportation Damage.

Transportation Claims Over $500 (08/20/2018)

Since July 1st, 2015, GM has required that any transportation claim over $500 must be submitted with specific attachments. All transactions, regardless of the dollar amount, must have the delivery receipt, and if applicable, a Letter of Notification attached to...
To continue, please Login or Start A Free Trial!


New Vehicle Damage - Delivery Receipt: (03/26/2018)

Both the service agent inspector and carrier driver are required to sign and date the EPOD/Delivery Receipt if the vehicle is delivered during regular inspection hours. A valid damage code must be applied when damage is found on the vehicle....
To continue, please Login or Start A Free Trial!


New Vehicle Damage - Inspection (03/26/2018)

Begin inspection of a new vehicle at the driver side front quarter. Work in a counter clock wise fashion to the rear of the car, then the passenger side and on to the front end. Complete the inspection by looking...
To continue, please Login or Start A Free Trial!


New Vehicle Damage - Damage Code (03/26/2018)

The first two digits of the damage code represent the area of damage (e.g. damage area 27 = hood, damage area 58 = radio speakers). The type of damage is represented by the third and fourth digit of the damage...
To continue, please Login or Start A Free Trial!


Transportation Damage Notes (03/26/2018)

All vehicles designated for delivery to the Service Agent’s facility, regardless of vehicle condition, must be accepted. Any questions or concerns must be directed to the DBC only. It is highly recommended that digital photographs of damaged areas are taken to...
To continue, please Login or Start A Free Trial!


Coding Transportation Transactions (09/27/2016)

Damaged body panels on new vehicles delivered to dealerships by transportation carriers are typically repaired or replaced. Any questions regarding how much damage is too much damage should be directed to the DBC. Neither your Warranty Support Center representative or...
To continue, please Login or Start A Free Trial!


Articles from jlwarranty's Warranty Newsletter

Warranty Newsletter The most updated warranty information available is delivered to your door and/or inbox each month. jlwarranty summarizes important warranty information from General Motors, combines it with our warranty claims processing experience, and puts it into easy-to-understand articles. Find answers to the latest, most pressing GM warranty topics, strategies to increase warranty reimbursements, tips on protecting your dealership from debits and more! Only available with a monthly subscription to the Warranty Administration Program.
Learn moreFree Trial