Warranty Assistance Hotline
Need Assistance With a Tough Warranty Claim?
Get your toughest claims paid with hands-on assistance from jlwarranty's Warranty Assistance Hotline. The hotline is intended to assist dealerships with correcting rejected GM or Chrysler warranty claims.
Procedures:
• In order to provide you with the best resolution to technical questions in a timely manner, we request that you begin by downloading the free Warranty Assistance Hotline Fax Form.
• Fill the form out in its entirety and include corresponding job card, supporting documentation, and reject reason(s).
• Fax the form with corresponding documents to 1-800-909-5678.
• In most cases you will receive a response within 2 hours via telephone, email or fax.
Eligibility Requirements:
• Warranty Administration Program members receive complete access.
• All GM & Chrysler dealerships are entitled to a one-time trial offer. Warranty Management Workshop attendees and In-Dealership Warranty Training customers receive a 2-month free trial following the training. After the trial period, a paid subscription to the Warranty Administration Program is required to continue.
The Warranty Assistance Holtine is just one of the many benefits included in jlwarranty's Warranty Administration Program.
