jlwarranty

Quick Reference Warranty Help Cards

Package Deal - Warranty Administration Program

The process of warranty administration often involves referencing several different resources. To make this task more efficient, we have developed a collection of Quick Reference Warranty Help Cards to eliminate searching for certain tidbits of information. These cards feature commonly used warranty information in a format that is to the point, easy to understand, and readily accessible.

- Laminated for durability
- Updated as needed to provide the most accurate information
- Speeds up the coding of your warranty claims

GM Cause/Complaint Codes

A master listing of GM's available Global Cause/Complaint Codes with descriptions, extremely effective in decreasing the time spent on closing out and completing job cards as well as correcting rejected transactions.
Order Card - $5

GM Transportation Damage Codes

(Effective 1/1/10) Accurately document transportation damage or discrepancies to ensure reimbursement.
Order Card - $5

GM Tire Warranty Coverage

Details the revised tire coverage including the 2011 GM Tire Warranty Pro-Rata Adjustment Table and program rules.
Order Card - $5

GM Authorization Codes

An explanation of authorization codes. Certain repairs require authorization by designated dealership service management.
Order Card - $5

GM Labour Time/Transaction Types

An explanation of labour descriptions and transaction types.
Order Card - $5

GM Warranty Coverage Chart

A listing of all GM factory warranty coverage by franchise.
Order Card - $5

GM PDI Time Allowance (Cars/Trucks)

Lists all current GM passenger cars and trucks with the appropriate PDI base and add times for each model.
Order Card - $5

GM Concern Not Duplicated

This chart is a useful reference tool to use when a technician is unable to duplicate or verify a customer's concern and they have time and labor involved, certain labor operations can be claimed.
Order Card - $5

GM Material Allowance Conversion

The material code shown with each paint repair operation must be converted into its corresponding Material Allowance dollar amount using the code chart.
Order Card - $5

GM Rental reimbursement structure

Quickly determine the correct amount for Courtesy Transportation reimbursement. It saves time by eliminating the need for manual calculations for each of the tiered rental reimbursement rates. Also includes a complete break down of applicable rental allowances.
Order Card - $5

GM Sublet Repairs "Coverage S"

Complete listing of labor operations that are eligible for an administrative allowance.
Order Card - $5

GM Diesel Warranty "Coverage D"

Includes all of the labor operations that qualify for the extended diesel engine warranty coverage prior to 2007.
Order Card - $5

GM Supporting Documentation

The vehicle history file must contain all supporting documentation and forms that are associated with the specific service event or job card. The supporting documentation checklist will help you make sure all pertinent information is accounted for.
Order Card - $5

GM Job Card Checklist

Use this checklist as a guideline for compliance with all warranty transactions.
Order Card - $5

GM Electronic Exchange Components

A comprehensive list of electronic exchange components with their corresponding labour operation number. The card also details the appropriate administrative allowance including transaction submission information.
Order Card - $5

GM 2011-2012 Cadillac Maintenance

The Cadillac Premium Care Maintenance Program provides customers of 2011-12 model year vehicles with covered required maintenance services for 4 years or 50,000 miles. The card outlines each of the covered services by model with the corresponding labour operation and labour time for reimbursement.
Order Card - $5

GM Z Labour Operations

There are many instances where there is a specific "Z" operation for a certain repair, but finding the appropriate document supporting the actual operation and its guidelines can be difficult. This card lists commonly used "Z" operations including detail on their use.
Order Card - $5

Print

Quick Reference Warranty Help Cards are laminated for durability and can be ordered individually, or as a package deal through the Warranty Administartion Program.

Web

  Members of the Warranty Administration Program can download Quick Reference Warranty Help Cards online. 

Customer Reviews:

"I especially appreciate the laminated reference cards. I keep them under my desktop glass for quick reference."
Karen - Warranty Administrator
Boulder, CO

More Reviews

"Love the cause/complaint code cheat sheet. I use it dozens of times a day."
Frita - Warranty Administrator
Orlando, FL

"It is very obvious that you take great pride in your research that goes into each and every one. Keep up the great work. Your reference cards are great"
Evan - Service Manager
San Jose, CA

"Thank you so much for the laminated "cheat sheets", they are great for quick references."
P. Letellier - Warranty Administrator
Louisville, KY

Warranty Program:

Did you know that jlwarranty includes all of the Quick Reference Warranty Help Cards shown above in the Warranty Administration Program?

Making Warranty Work For You!

jlwarranty was founded in 1977 to educate and assist dealerships with warranty claims reimbursement.


Contact

1491 W. Midland Rd.
Auburn, MI 48611
phone  P: 800.852.6298
fax  F: 800.909.5678


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