More Than Just Videos - Subscribers Receive a Complete Warranty Training Solution:

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Choose your monthly subscription pricing	6-month Price Guarantee
New Customers Includes enrollment in Warranty Administration Program ($46/month value).	$65/Month - Subscribe
Warranty Administration Program Members Current members can add Online Video Training to their accounts for a $19/month upgrade. Your current $46 monthly subscription will be increased by $19 for a total of $65/month conveniently debited from your dealer open account.	$19/Month - Upgrade

Frequently Asked Questions

Q - How often are new videos added?
A - The training library is updated weekly with new videos.

Q - How much does the Online Warranty Training Videos cost?
A - $19/month (6-month price guarantee). You must be a paid subscriber to the Warranty Administration Program member to qualify for access. ($46/month membership). Total cost is $65/month.

Q - Do you offer multi-user accounts?
A - Yes, one subscription entitles multiple users to be added. All users must be employed at the same dealership's physical address. New users cannot be added from sister stores, dealer groups, or any other location.

Q - What are the system requirements for watching the videos?
A - To enjoy videos at jlwarranty.com, you will need a minimum screen resolution of 1024 x 768 and the following hardware and software installed on your computer:

• Internet Explorer 7.0 or above, Firefox 3.0 or above, Google Chrome 7.0 or above, or Safari 2.0 or above.
• The latest version of Flash Player.
• JavaScript and Cookies must be enabled.
• Microsoft Windows XP SP3, Microsoft Windows Vista SP2, Microsoft Windows 7, or Macintosh OS X.
• Pentium 4 processor or better with 1GB (more highly recommended) of RAM.

In addition, you will need an Internet connection with sufficient bandwidth. Most of our videos will download best with a downstream bandwidth of at least 1,000Kbps or higher. If your computer does not meet these requirements, your overall experience may be noticeably diminished. Tip: If you wait until the entire movie downloads, which is indicated when the play bar at the bottom of the movie turns dark, you can watch it without hiccups or interruptions. Be sure to view some free demo movies to check to see if you're happy with the speed and performance before you subscribe.

Q - Where can I get the free Adobe Flash Player?
A - Follow this link to install the program: Adobe Flash Player

Q - Can I download your video tutorials?
A - The training can only be watched online as streaming video. It cannot be downloaded to a computer. This ensures you always receive the most up-to-date content.

Q - Once I subscribe, how long until I can begin watching videos?
A - Current Warranty Administration Program members can begin watching videos instantly. New subscribers can expect to view videos within two business days, or once the transaction is approved.

For any other questions click here or call 800.852.6298 and a Customer Service Representative will assist you.