Warranty Claims Clean-up Service
Get your outstanding, unpaid, or rejected warranty claims paid!
Our Warranty Claims Cleanup service provides a cost effective solution to reconcile warranty schedules. You can be assured all revenue will be sought after. Not only will you be caught up and stress free, it will improve your bottom line! If you have unresolved claims or in the unfortunate event your dealership is closing, jlwarranty can help.
It doesn't take long to get behind on warranty claim payment and it happens for a variety of reasons. Employees fall behind, never really grasp the warranty process, or simply quit. jlwarranty understands these situations occur and we can quickly solve your problems. The claims on your warranty receivables schedule are like uncashed checks. And unfortunately, the older a claim gets, the more difficult it can become to get it paid.
Since 1977, jlwarranty has processed millions of dollars in warranty claims for dealers. This daily, hands-on process keeps us current on what is necessary to get dealers' claims paid quickly and completely. An added bonus to our service is that once we get you caught up, we are just a phone call away to help with future claims.
How The Warranty Claims Clean Up Service Works
1. Scan, fax, or mail us your rejected, GM-routed, and/or unsubmitted transactions, any acknowledgements, supporting documentation (rental bills, sublet invoices, etc.) and a copy of your warranty receivable schedule.
2. Transactions will be promptly handled and transmitted directly to GM.
3. Policy concerns will be noted for each job card.
4. You will receive a detailed warranty invoice detailing labour, parts, and dollar amount.
5. Your dealer account will be credited just as if you did the claims yourself.
Q - How can I clean-up my own warranty receivables?
A - Work from the oldest claims, as there are time limits to get claims paid.
Q - How much does this service cost?
A - We only charge 5% of processed claims.
Q - How do I tell if my warranty receivables are at an acceptable level?
A - Try our Warranty Receivables Report Card, it will provide you with an estimation of your current warranty receivables status. Simply put, however, you should really be concerned with any claim over 30 days.
Q - I don't have the time or knowledge to keep up with our warranty, even if you clean up my receivables. How can I stay current?
A - You could completely outsource the responsibility of processing warranty claims to jlwarranty. > Lean more about this service
Q - My owner doesn't like the idea of sending claims out of our store. How can I reassure him/her?
A - We understand those concerns. That is why we recommend taking advantage of our job card scanning option and customized web portal.
Q - Our old claims are a mess. I don't know what to send you or if we can even find everything you need.
A - Don't worry; we have been working on warranty claims for many years. Once you send us your claims, we will tell you exactly what else we need to get your claims paid.
Q - Once we get all of our old claims paid, how can you help us keep on track?
A - We offer a variety of products and services to keep you informed and up-to-date. Please visit our "Solutions For" page and find just what you need for your job.
Here are some of the many benefits of having us clean up your warranty receivables:
• Each job card is checked for maximum revenue and coded according to factory policy.
• We will work with your factory representative, when necessary, on claims that only he/she can pay. We are proud of the many great relationships we have with factory representatives and the respect they have for our expertise.
• Claims are submitted directly to the factory.
• We alert you to any areas of concern.
• Toll-free phone support for warranty questions.
Claims Clean-up Investment: 5% of processed claims.
For further information about this service or our low-rate, full-time claims processing service, call us today at 1.800.852.6298.
Get Started Today
We have cleaned-up warranty schedules with over $250,000 tied up in receivables! How much could you have going unclaimed?
Try this formula, it will provide you with an estimation of your current warranty receivables status.
Grading Scale:
A - (10 and below) - Good job, your receivables are current!
B - (10 to 15) - Your receivables are slightly over-age!
C - (16 to 20) - Your receivables are over-age and need attention!
D - (21 to 25) - Contact us to get your receivable up to date!
E - (26 plus) - Contact us to get your receivables up to date!
P: 800.852.6298
F: 800.909.5678
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