Convince Your Boss Letter

To:	

From:	

Re:	Warranty Workshop Attendance Proposal

Dear (insert boss’s name)

I’d like to attend jlwarranty’s Warranty Management Workshop, offered through GM Dealer Equipment, on (Date) in (City). This one-day workshop addresses the most important issues dealerships face with their warranty transactions. It also presents an excellent opportunity to interact with other warranty professionals and learn fundamental warranty processes and the importance of policy and procedure. 

Here are the ways our dealership could benefit if I attend:

•	Know the requirements before submitting each type of transaction
•	Be confident transactions are fully supported and stay paid
•	Review common rejects and how to address them quickly and confidently
•	Better understand everyone’s responsibilities throughout the warranty process
•	Understand authorization and approval empowerment and how it is to be documented on the job card
•	Learn key policy and procedure requirements to keep our dealership compliant
•	Recognize how the warranty process should flow through our service department
•	Start the transaction right by utilizing all available resources within GlobalConnect
•	Develop a solid foundation to accurately convey the concern
•	Learn what service management is required to approve and authorize
•	Realize the importance of obtaining all information to assist the technician in fixing it right the first time 

I believe this workshop is worth the investment. The 1-day price is only $495 per attendee and it’s conveniently billed to our dealer account. Included in the price is lunch, a comprehensive manual, and a 2-month trial subscription to the Warranty Administration Program. Lodging, other meals, and travel not included.

You can learn more about the Warranty Management Workshop at jlwarranty.com or reference Global Message GCUS-9-7212 (date Jan 25, 2019). Location, time, topics covered and other pertinent information are also provided online. For immediate questions, call 1-800-852-6298. 

Sincerely,

(insert your name)

p.s. jlwarranty encourages dealerships to bring teams to achieve a better understanding of the entire warranty process. A properly trained warranty department is like getting a bonus added to the dealership's bottom line.