Warranty Administration Program - Print Benefits
In addition to online material, the Warranty Administration Program offers a variety of printed warranty publications packaged together in one convenient binder. Updates to these products are mailed along with the newsletter throughout the year. Make sure you are aware of all that is available in order to maximize your membership to the fullest potential. Review the complete collection included with the program below.
Warranty Newsletter
Find answers to the latest, most pressing factory warranty topics, strategies to increase warranty reimbursements, tips on protecting your dealership from debits and more!
Only available with a subscription to Warranty Administration Program
Top Warranty Tips
This list includes the best warranty tips for the year. The tips are generated from the GM warranty newsletter.
$10 - Buy Now
Warranty Operations Manual
We've taken what we have found to be some of the most important warranty information and packed it into one manual. It will take you from job card write-up through handling debits.
$89 - Buy Now
Part Group to Labour Op Guide
Ever had the frustration of not being able to locate a labour operation in the GM Labour Time Guide? This guide is a complete cross reference from GMSPO part groups to GM warranty labour operations.
Phone App Available$45 - Buy Now
Recall Summary
You'll appreciate how easy it is to access labor operations and labor times with this quick summary of vehicle recalls. The Recall Summary contains each recall number in numerical order starting with the most current.
$45 - Buy Now
Labor Op Add-on Guide
A complete reference of additional add-ons to warranty labor operations. A valuable time and money saver!
$45 - Buy Now
GM Cause/Complaint Codes
A master listing of GM's available Global Cause/Complaint Codes with descriptions, extremely effective in decreasing the time spent on closing out and completing job cards as well as correcting rejected transactions.
$5 - Buy Now
GM Transportation Damage Codes
(Effective 1/1/10) Accurately document transportation damage or discrepancies to ensure reimbursement.
$5 - Buy Now
GM Tire Warranty Coverage
Details the revised tire coverage including the 2011 GM Tire Warranty Pro-Rata Adjustment Table and program rules.
$5 - Buy Now
GM Authorization Codes
An explanation of authorization codes. Certain repairs require authorization by designated dealership service management.
$5 - Buy Now
GM Labour Time/Transaction Types
An explanation of labour descriptions and transaction types.
$5 - Buy Now
GM PDI Time Allowance (Cars/Trucks)
Lists all current GM passenger cars and trucks with the appropriate PDI base and add times for each model.
$5 - Buy Now
GM Concern Not Duplicated
This chart is a useful reference tool to use when a technician is unable to duplicate or verify a customer's concern and they have time and labor involved, certain labor operations can be claimed.
$5 - Buy Now
GM Material Allowance Conversion
The material code shown with each paint repair operation must be converted into its corresponding Material Allowance dollar amount using the code chart.
$5 - Buy Now
GM Rental Allowance-Calculator
Quickly determine the correct amount for Courtesy Transportation reimbursement. It saves time by eliminating the need for manual calculations for each of the tiered rental reimbursement rates. Also includes a complete break down of applicable rental allowances.
$5 - Buy Now
GM Sublet Repairs "Coverage S"
Complete listing of labor operations that are eligible for an administrative allowance.
$5 - Buy Now
GM Diesel Warranty "Coverage D"
Includes all of the labor operations that qualify for the extended diesel engine warranty coverage prior to 2007.
$5 - Buy Now
GM Supporting Documentation
The vehicle history file must contain all supporting documentation and forms that are associated with the specific service event or job card. The supporting documentation checklist will help you make sure all pertinent information is accounted for.
$5 - Buy Now
GM Job Card Checklist
Use this checklist as a guideline for compliance with all warranty transactions.
$5 - Buy Now
GM Electronic Exchange Components
A comprehensive list of electronic exchange components with their corresponding labour operation number. The card also details the appropriate administrative allowance including transaction submission information.
$5 - Buy Now
jlwarranty publications are available in a variety of formats:
Printed publications can be ordered individually, or as a package deal through the Warranty Administration Program.
Web
Members of the Warranty Administration Program can access select publications online.
Mobile
iPhone and iPod Touch users can access our mobile page to download select publications as apps.
P: 800.852.6298
F: 800.909.5678
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