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jlwarranty

Warranty Solutions Recommended For Your Job

jlwarranty strives to provide warranty professionals with the resources and tools they need to be the best in the industry. We've organized our warranty solutions by job title to help determine which jlwarranty product/service will specifically help with your daily duties.

Select your job title:

Dealer Principal

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Products: • Warranty Administration Program
• Warranty Newsletter
• Warranty Operations Manual
• Official Warranty Guide
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Services: • Warranty Claims Processing Service
• Warranty Management Workshop
• In-dealership Warranty Training
• Online Warranty Training
• Warranty Claims Clean-up Service
• Warranty Repair Order Review
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Tips: • Tip #1
• Tip #2
• Tip #3
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Quick Links: • Link #1
• Link #2
• Link #3
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Service Manager

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Products: • Warranty Administration Program
• Warranty Newsletter
• Part Group to Labor Operation Guide
• Recall Summary
• Warranty Operations Manual
• Labor Operation Add-on Guide
• Quick Reference Warranty Help Cards
• Official Warranty Guide
• Warranty Stamps
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Services: • Warranty Claims Processing Service
• Warranty Management Workshop
• In-dealership Warranty Training
• Online Warranty Training
• Warranty Claims Clean-up Service
• Warranty Repair Order Review
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Tips: • Tip #1
• Tip #2
• Tip #3
[View All]
Quick Links: • Link #1
• Link #2
• Link #3
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Warranty Admin.

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Products: • Warranty Administration Program
• Warranty Newsletter
• Part Group to Labor Operation Guide
• Recall Summary
• Warranty Operations Manual
• Labor Operation Add-on Guide
• Quick Reference Warranty Help Cards
• Official Warranty Guide
• Warranty Stamps
[View All]
Services: • Warranty Management Workshop
• In-dealership Warranty Training
• Online Warranty Training
• Warranty Claims Clean-up Service
• Warranty Repair Order Review
• Warranty Claims Processing Service (temporary)
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Tips: • Tip #1
• Tip #2
• Tip #3
[View All]
Quick Links: • Link #1
• Link #2
• Link #3
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Service Advisor

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Products: • Warranty Administration Program
• Warranty Newsletter
• Part Group to Labor Operation Guide
• Recall Summary
• Warranty Operations Manual
• Labor Operation Add-on Guide
• Quick Reference Warranty Help Cards
• Official Warranty Guide
• Warranty Stamps
[View All]
Services: • Warranty Management Workshop
• In-dealership Warranty Training
• Online Warranty Training
[View All]
Tips: • Be sure to write clear and concise customer concerns that make it easy for the technicians to understand the customer's problems.
• Perform a vehicle information report on every vehicle that enters the service department to look for open recalls, branded titles, repeat repairs.
• Get service management involved when you are writing up a vehicle that has the same or similar complaint as a previous repair.
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Quick Links: • The Service Consultant and Warranty (Report)
• Link #2
• Link #3
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Technician

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Products: • Warranty Administration Program
• Warranty Newsletter
• Part Group to Labor Operation Guide
• Recall Summary
• Warranty Operations Manual
• Official Warranty Guide
[View All]
Services: • Warranty Management Workshop
• In-dealership Warranty Training
• Online Warranty Training
[View All]
Tips: • Keep in mind that if a technician opens the refrigeration circuit in an automotive air conditioning system, they must be certified in refrigerant recovery and recycling. Lack of compliance with federally mandated certification requirements can result in steep fines ranging anywhere from $25,000 to $80,000.
• When a technician is unable to duplicate or verify a customer's concern, and time and labor is involved, certain 9991-9995 labor operations may be claimed.
• Technicians are not to assign labor operations and times from the labor time guide to the repair order. The service manager is responsible for ensuring the appropriate labor operation and labor time is recorded on the claim.
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Quick Links: • ASE
• Link #2
• Link #3
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