jlwarranty and GM Dealer Equipment & Services are pleased to provide GM dealerships with cost effective warranty solutions. A substantial amount of the dealership's money is generated through warranty administration. Timely processing of warranty claims and, consequently, speedy payment depends greatly on the performance of those involved. Take this opportunity to help lower warranty administration expenses, ensure compliancy, maximize every warranty opportunity, and receive valuable training!
Warranty solutions endorsed by GM & offered thru:
Choose A Solution That Best Fits Your Dealership
Increase:
- Warranty Revenue
- Compliance
- Control
- Education
- Support
- Peace of Mind
Reduce:
- Warranty Costs
- Frustrations
- Time Spent on Warranty
- Chargebacks
- Rejects
- Over-age Claims
A complete package of warranty information, training, and support. jlwarranty educates service personnel to properly claim, collect, and keep every warranty dollar, according to GM Service Policies & Procedures. Stay up-to-date on pressing warranty topics, interact with other warranty professionals, enjoy complete access to the online video training library, and have all the tools and support you need for warranty administration success. Pricing: $46/month (conveniently debited from your dealer account).
Print Benefits:
- Monthly Newsletter
- Warranty Operations Manual
- Part Group to Labour Op Guide
- Recall Summary
- Labour Op Add-on Guide
- Warranty Help Cards
Online Benefits:
- Community Forum
- Newsletter Articles
- Video Training
- Quiz Competition
- Claim Assistance
- Quick Look-up Tools
BONUS SUBSCRIPTION: Online Warranty Training Videos
For a limited time, all Warranty Administration Program subscribers can enjoy complete access to the online video training library at no additional charge! Online training is a great addition to the Warranty Administration Program offering to the point, practical training courses for beginners as well as seasoned professionals. You'll receive warranty tips, bulletin clarification, and step-by-step how-to's on a variety of warranty topics. See for yourself the value of learning at your own pace.Get Started - 2 Mo. Free Trial
A cost effective alternative to administering warranty claims in-house. Trust jlwarranty's experienced team to administer your warranty claims, allowing service personnel to focus more on service and increasing retail sales. Our all-inclusive service strengthens your warranty operations from the assignment of labour operation codes to analyzing your warranty receivables schedule. Pricing: We handle it all for a low, fixed rate with no contracts or start-up fees! Call for quote
Benefits:
- Be compliant to policy
- Collect every warranty dollar
- Enjoy steady cash flow
- Eliminate unclaimed revenue
- Enjoy one-on-one support
- Free up your personnel
Features:
- Electronic Document Scanning
- Claims Processing Software
- Warranty Manager Website
- Technician Time Reports
- Core & Part Scrapping Reports
- Transaction Summaries
The best GM warranty training - coming to a city near you. The Warranty Management Workshop addresses the most important issues service agents face with their warranty transactions. This workhop presents an excellent opportunity to interact and learn fundamental warranty processes and the importance of policy and procedure. Simply entering warranty claims is not enough! Pricing: 1-day price: $395 for each attendee (Regularly $449) Conveniently billed to your dealer account. Includes all materials and lunch (lodging, other meals, and travel not included).
Warranty Administrators - Know the requirements before submitting each type of transaction
Service Managers - Know the empowerment process and the requirements associated with accurate transaction authorization
Service Advisors - Start the transaction right by utilizing all available resources within GlobalConnect
Kelly - Cocoa, FL
"The Warranty Administration binder has a ton of information right at your fingertips, no more digging for information. The members area online has lots of tools that I will be taking advantage of namely the warranty hotline. I have attended one of jlwarranty's workshops and was very pleased, it was a great way to get together with other Warranty Administrators. The day the February newsletter arrived I had a claim rejecting for campaign 10332, after reading the newsletter I was able to get the claim paid right away."
Kim - Central City, KY
"Great program with many helpful tools for Warranty Administrators. The warranty forum in the members area helped with a problem claim, excellent resource."
Mr. - Bellingham, WA
"I love the ease of finding information in the newsletters, there's no searching through a huge binder of bulletins to track stuff down."
Connie - Plaquemine, LA
"I changed jobs in February and the dealer told me your program was available for me to use. I learn something new everyday from the newsletters and forums. This program has made me a better warranty adm.and I look forward to improving for years to come."
P: 800.852.6298
F: 800.909.5678
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