jlwarranty

GM Dealer Equipment and ServicesWarranty solutions endorsed by GM & offered thru:

Choose A Solution That Best Fits Your Dealership

jlwarranty and GM Dealer Equipment & Services are pleased to provide GM dealerships with cost effective warranty solutions. A substantial amount of the dealership's money is generated through warranty administration. Timely processing of warranty claims and, consequently, speedy payment depends greatly on the performance of those involved. Take this opportunity to help lower warranty administration expenses, ensure compliancy, maximize every warranty opportunity, and receive valuable training!

Increase:

- Warranty Revenue
- Compliance
- Control
- Education
- Support
- Peace of Mind

Reduce:

- Warranty Costs
- Frustrations
- Time Spent on Warranty
- Chargebacks 
- Rejects 
- Over-age Claims

Solution #1: Warranty Administration Program

A complete package of warranty information, training, and support. jlwarranty educates service personnel to properly claim, collect, and keep every warranty dollar, according to GM Service Policies & Procedures. Stay up-to-date on pressing warranty topics, interact with other warranty professionals, and have all the tools and support you need for warranty administration success. Pricing: $46/month (conveniently debited from your dealer account).

Print Benefits:
- Monthly Newsletter
- Warranty Operations Manual
- Part Group to Labour Op Guide
- Recall Summary
- Labour Op Add-on Guide
- Warranty Help Cards

Online Benefits:
- Community Forum
- Newsletter Articles
- Video Training
- Quiz Competition 
- Claim Assistance 
- Quick Look-up Tools

Get Started - 2 Mo. Free Trial
Solution #2: Warranty Claims Processing Service

A cost effective alternative to administering warranty claims in-house. Trust jlwarranty's experienced team to administer your warranty claims, allowing service personnel to focus more on service and increasing retail sales. Our all-inclusive service strengthens your warranty operations from the assignment of labour operation codes to analyzing your warranty receivables schedule. Pricing: We handle it all for a low, fixed rate with no contracts or start-up fees! Call for quote

Benefits:
- Be compliant to policy
- Collect every warranty dollar
- Enjoy steady cash flow
- Eliminate unclaimed revenue
- Enjoy one-on-one support
- Free up your personnel

Features:
- Electronic Document Scanning
- Claims Processing Software
- Warranty Manager Website
- Technician Time Reports
- Core & Part Scrapping Reports
- Transaction Summaries

Get Started - Free Analysis
Solution #3: Warranty Management Workshops

The best GM warranty training - coming to a city near you. The Warranty Management Workshop addresses the most important issues service agents face with their warranty transactions. More effective than reading the policy manual cover to cover, this workshop clarifies how to effectively administer those policies in your warranty processes. Pricing: 1-day price: $395 for the first attendee (Regularly $449) entitles each additional person from the same dealership to attend for $345!

Topics Covered:
- Global Warranty Management
- Job Card Documentation
- Service Mgmt. Responsibilities
- GM Programs
- Rejected Transactions
- Many More

Recommended Attendees:
Beginners or experienced
- Warranty Administrators
- Service Advisors
- Service Managers
- Parts Managers
- Office Managers

Get Started - View Schedule
Solution #4: Online Warranty Training Videos

Purchase an online warranty training video subscription today for your entire team. jlwarranty is pleased to announce the launch of our new online training library. Each week new videos will be added to teach you warranty tips, bulletin clarification, and step-by-step how-to's. These videos offer to the point, practical training for beginners as well as seasoned professionals. Your entire team can get unlimited, 24-hour a day access! Learn more than you thought possible, administer claims faster, gain confidence, and dramatically improve your warranty administration skills. Pricing: $65/month (Includes enrollment in Warranty Administration Program-$46/month value).

Benefits:
- Downloadable Resources
- Accounts for Multiple Users
- Video Management Dashboard
- No Long Term Contract
- Automatic Billing
- 24/7 Access to Video Library


- Monthly Warranty Newsletter
- Warranty Community Forum
- Quiz Competition
- Training Publications
- Claim Assistance 
- Quick Look-up Tools

Get Started
Customer Testimonials

Kelly - Cocoa, FL

"The Warranty Administration binder has a ton of information right at your fingertips, no more digging for information. The members area online has lots of tools that I will be taking advantage of namely the warranty hotline. I have attended one of jlwarranty's workshops and was very pleased, it was a great way to get together with other Warranty Administrators. The day the February newsletter arrived I had a claim rejecting for campaign 10332, after reading the newsletter I was able to get the claim paid right away."

Kim - Central City, KY

"Great program with many helpful tools for Warranty Administrators. The warranty forum in the members area helped with a problem claim, excellent resource."

Mr. - Bellingham, WA

"I love the ease of finding information in the newsletters, there's no searching through a huge binder of bulletins to track stuff down."

Connie - Plaquemine, LA

"I changed jobs in February and the dealer told me your program was available for me to use. I learn something new everyday from the newsletters and forums. This program has made me a better warranty adm.and I look forward to improving for years to come."