Special Warranty Reports

Each report addresses issues that are of vital importance to successful warranty administration.

> Eighteen Points
> Factory Warranty On Used Vehicles
> The Service Consultant & Warranty

Warranty Administration Program Members Only:
> Brushing Up Your Paint Skills
> Increasing Your Paid Claims
> Lemon Laws
> Warranty Checkup
> Warranty Control & The 3 C's
> Factory Audits
> Effective Selection & Hiring
> Self Audit Checklist
> Stubborness Costs
> What To Do Before, During & After An Audit