This page contains valuable information provided specifically to help service
managers with their daily duties.
Warranty is a key source of revenue that directly affects the dealership's bottom-line. J&L offers a variety of ways for service managers to ensure their dealership is collecting every warranty dollar while being compliant to factory policies.
Warranty products that can help a service manager:
- Warranty
Administration Program - Busy service managers will love
our warranty newsletter because we
consolidate warranty processes into articles that are brief
and to the point for easy reading.
- Warranty Operations Manual
- A good source for proper repair order documentation including
how to use authorization codes and claim types correctly.
- Part Group to
Labor Operation Guide (GM Only) - Avoid claim rejects
and ensure the technician is accurately reimbursed for the
repairs performed.
- Top
Warranty Tips - maintain current on the latest warranty
related bulletins.
- Recall
Summary - Access to a brief description, the appropriate
labor operation and labor time for all recalls in an easy
to reference tool.
- Labor Operation Add-on Guide - You can be
confident that your warranty administrator is looking for
fluids, administration time, and other warranty revenue you
should be paid.
- Quick
Reference Warranty Help Cards - Service Managers benefit
with our Quick Reference Warranty Help Cards by having easy
access to important information on warranty claims processing.
Warranty services that can help a service manager:
- Warranty
Claims Processing Services - Cut your administration costs
by using our processing service. This service is ideal if
your dealership doesn't have a dedicated warranty administrator.
> Complete a FREE Warranty Analysis
- Warranty Management
Workshop - A properly trained warranty department is like
getting a bonus added to the dealership's bottom line. J&L
offers warranty workshops designed for dealerships that intend
to get the most out of warranty. The workshop will key in
on factory Policy and Procedures and provide ways to educate
all service department personnel to keep everyone in compliance.
- Warranty
Claims Clean-up - Get your warranty claims paid now with
our Warranty Claims Clean-up Service! If you have outstanding
claims on your warranty receivables schedule, then you’re
holding on to checks that are waiting to be cashed.
- Repair Order Review
- Are you ready for a warranty audit? Get a repair order review
to find out now... Before it’s too late!
- In-dealership Warranty Consulting - J&L Warranty Pros offers convenient in-dealership warranty consulting to help you get control now and save thousands in the future. Our experienced consultants review your entire warranty operations to ensure you are receiving all of the warranty dollars you are entitled to while adhering to factory policies and procedures.
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