“People can achieve a good understanding of DealerCONNECT
and how to bring a structured approach into warranty administration
by attending my workshop.” - Kristen SanMiguel
Kristen SanMiguel is the editor of the Chrysler
Profit & Protection warranty newsletter and national
warranty trainer for J&L Warranty Pros. Kristen has led numerous warranty workshops throughout the nation as well as in-dealership consulting.
Kristen's extensive experience in dealerships ensures that she will be familiar with the issues you experience day-to-day.