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Warranty Assistance Hotline

A benefit of J&L's Warranty Administration Program

Get your toughest claims paid with hands-on assistance from J&L Warranty Pros. In order to provide you with the best resolution to technical questions in a timely manner, we request that you utilize the Warranty Assistance Hotline Fax Form.

Procedures:

  • Fill the form out in its entirety.
  • Fax the form with the corresponding repair order. Include supporting documentation if it is a policy issue and reject acknowledgement, if applicable, to 1-800-909-5678.
  • The hotline is intended to assist you with correcting rejected warranty claims.
  • In most cases you will receive a response within 2 hours via telephone, email or fax.

Eligibility Requirements:

  • All GM & Chrysler Dealerships Are Entitled To A One-Time Trial Offer. A paid subscription to the Warranty Administration Program is required to continue.
  • Warranty Administration Program Members receive unlimited use with a paid subscription.
  • Warranty Management Workshop Attendees receive a 2 month free trial following the workshop. After the trial period, a paid subscription to the Warranty?Administration Program is required to continue.
  • In-Dealership Warranty Consulting Customers receive a 2 month free trial following the visit. After the trial period, a paid subscription to the Warranty Administration Program is required to continue.