Here are a few of the many benefits of having J&L Warranty Pros process your GM warranty claims. You'll experience:
FINANCIAL IMPACT
Collect every warranty dollar - Proper claim
administration ensures every warranty dollar is claimed, collected, and kept.
Enjoy steady cash flow – Your schedule is reconciled monthly to ensure all claims are submitted as quickly as possible, eliminating any overage claims.
Increase warranty revenue - We notify you when you are not collecting for courtesy transportation, parts expediting, administrative time, and more. We also perform a GMVIS on every vehicle and notify you of any outstanding recalls helping to generate additional warranty revenue.
More value - Our service often pays for itself by collecting warranty dollars that may have gone unclaimed, are tied up in receivables or unnecessarily rejected.
TRUSTWORTHY
Trust from dealerships - J&L Warranty Pros has been processing warranty claims for dealerships nationally since 1977. This experience has developed trust and a solid reputation with our dealership clients.
Trust from General Motors – J&L Warranty Pros is the only warranty claims processing company to be GM certified and endorsed through GM Dealer Equipment & Services. Our credentials paired with our experience and reputation allow us to communicate effectively with GM District Service Managers, the PQC, and GMPP. No other warranty claims processing company can say that.
Secure – All information is kept confidential. J&L receives warranty claims through secure electronic scanning or a courier with package tracking.
CONTROL & SUPPORT
Maintain control - We’ll give you helpful recommendations for any warranty concerns and/or questions you may have, helping you to achieve and maintain control. We are only a phone call away.
Customer support from our knowledgeable staff - Our experienced staff offers one-on-one warranty support. Dealers get answers to technical questions and notification of important policy information.
PEACE OF MIND
Stay compliant - We help you follow GM Service Policies & Procedures so your claims stay paid.
No contract to sign - We will process your warranty for as long or short of time as needed.
Eliminate frustrations – Allows service personnel to focus more on service and increasing customer pay.
Eliminate part chargebacks - We supply you with a detailed, weekly report indicating all parts that can be scrapped. We also monitor part return requests from the Warranty Parts Center and communicate with the parts manager anytime there is a risk of a part being charged back.
Technician's labor time - Available as soon as the repair orders are processed.
TECHNOLOGY
Electronic document scanning – This high speed option eliminates courier transit times and keeps warranty claims in the dealership. Simply scan all necessary documents
including sublet invoices, diagnostic check sheets, delivery receipts,
etc., quickly and easily to our online upload area. Learn
more >>
jlscan.com – A new website for our customers to upload warranty claims and obtain information such as technician times, core and part scrapping reports, special announcements, claim memos, and more.
J&L's software advantage – ICAPS is an advanced software program to help minimize reject rates, apply timely parts pricing and labor time, create warranty feedback reports, and much more. Learn
more >>
Contact a Claims Processing Team Member at 800.852.6298 or click here to express interest online >>