5 warranty questions

The following questions may help you determine if you should outsource your warranty claims to J&L Warranty Pros. Simply select your answer in the drop-down boxes.

1. Am I 100% sure that I am claiming and collecting every warranty dollar? Nice job! We ensure every warranty dollar you are entitled to is claimed, collected, and kept. We precisely code your dealership's warranty claims and submit them directly to General Motors for payment.
2. Am I 100% sure that all of my claims are compliant to GM Service Policies & Procedures? Nice job! At J&L, each claim is coded with the proper labor operation, complaint code, and failure code. It then goes through a multi-point check system which cross references all data. This helps you with claims compliancy as well as confirming all labor, parts and policy time is applied accurately, so your claims stay paid.
3. Am I processing claims when I could be doing other things? Having J&L process your warranty claims is the best solution for most dealers. Service personnel will no longer be tied up with warranty, allowing them to focus more on service and increasing customer pay. Great!
4. Do I have overaged claims, rejects and/or write-offs? It doesn't take long to get behind on warranty claims payment and it happens for a variety of reasons. Employees can fall behind, never grasped the warranty process, or simply quit. The claims on your warranty receivables schedule are like uncashed checks. And unfortunately, the older a claim gets, the more difficult it can become to get it paid. J&L Warranty Pros understands the complexity of these situations, allowing us to react quickly and solve your problems. Nice job!
5. Am I frustrated with costly mistakes, training and losing warranty personnel, and filling in for vacations or absences? With our warranty claims processing service, you don’t have to worry about training personnel to process claims correctly, lost revenue, overaged claims, reject rates, and costly write offs. Your warranty is our number one priority! Great!

If your next question is, "Why am I processing my own warranty claims?" then please contact us today at 800.852.6298 to restore confidence in your warranty operations!

If you feel your warranty operations are being administered efficiently within your dealership we may be able to improve them even more with other services such as: In-dealership Warranty Consulting, Warranty Administration Program, Warranty Management Workshops, or Repair Order Review.