How J&L's warranty claims processing service can impact dealership personnel

Dealership personnel will notice an improvement in warranty operations with J&L's service. Following are some examples of what may be expected:

Position	Key Points	Details
Dealer Principal	• Higher Profit Potential • Reduce Service Operation Expenses • Audit Compliancy • Peace-of-Mind • Flexible - No Binding Contract • Secure	Utilizing J&L’s service often pays for itself by collecting warranty dollars that may have gone unclaimed, tied up in receivables or unnecessarily rejected. All information is kept confidential. There are no contracts to sign, no start-up fees and we will process your warranty for as long or short of time as needed. Warranty administration costs may be reduced by eliminating training expenses, personnel turnover, payroll taxes, costly benefits, unemployment insurance premiums, factory chargebacks and unpaid warranty claims.
Service Manager	• Direct Communication • Peace-of-Mind • Maintain Control	Service managers will appreciate the feedback we provide to help them collect every warranty dollar and stay compliant with Chrysler Policy. You'll get helpful recommendations to all warranty issues that arise and answers to any questions you may have... giving you more control than ever before. Plus, we are always a phone call away. You can't get much more control than that.
Service Consultants	• Education • Customer Satisfaction	We keep service consultants on the right path by emphasizing the need for accurate customer information, including customer concern. We perform a VIP on every vehicle and notify you of any open recalls on the vehicle in case it is overlooked.
Technicians	• Compliance	We educate technicians on policy to help maximize payment and minimize costly chargebacks.
Office Manager	• Correct Accounting • Steady Cash Flow	Our easy to follow instruction sheets spell out exactly what to do with your warranty claims once we are finished with them. We keep your schedules current and eliminate overaged claims.
Part Manager	• Fewer Parts Chargebacks	We supply a detailed part scrapping report that lists all of the parts that can be scrapped. We communicate with the parts manager anytime there is a risk of a part being charged back.

Contact a Claims Processing Team Member at 800.852.6298 or click here to express interest online >>