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Frequently Asked Questions

Why do dealers hire J&L Warranty Pros?
J&L has helped dealerships solve their unique warranty problems since 1977. Some have continued high warranty expense that they just can't seem to get under control. Some have low warranty expense and feel that they are missing warranty revenue. Others simply want an outside opinion so that they fully understand the status of their warranty claims and how they would end up if ever audited from the factory. Our goal is to bring the entire team up to speed on the importance of proper warranty claims documentation and submission to ensure that warranty claims are being created and administered the right way.

How many days should the consultation last?
Depending on the size of the dealership, suspected severity of policy deviations, and training needs , in-dealership warranty consulting is typically between two and five days.

How much is In-dealership Warranty Consulting?
Consulting is $1,195 per day, $3,295 for three days, and $4,975 for five days, plus travel expenses. We strive to keep travel expenses low and offer many options to help keep them low.

For any other questions click here or call 1.800.852.6298 and a Customer Service Representative will assist you.