Have you ever had the frustration of not being able to locate a labor
operation number in the GM Labor Time Guide (LTG)?
The "Part Group to Labor Operation Guide" is a real
time saver. GM's computer system is set up to pay by Part
Group Number. These are the same numbers that your parts department
uses to order and stock parts. GM lists the major Part Group
Number in the LTG just below the labor operation.
When a claim is submitted to GM, the part number is converted to a group number before being compared to the parameter table that verifies that the labor operation you have chosen is compatible to the part.
A certain Part Group Number might pay several different labor operations. For instance, a piston (part # 12366181) as the failed part, can qualify an engine replace, R&R crank, R&R piston, or other related operations.
Using J&L Warranty Pros' "Part Group to Labor Operation Guide" is very easy. First, before you look up a labor operation, contact the parts department and obtain the part group number for the failed part(s). (Reynolds & Reynolds users can find the part group number listed on the repair order.) Make a notation of the group number to the left of the part. Jot this number down somewhere on the repair order. Note: You may want to ask your parts manager for a "Parts Price Schedule" to save time.
Next, locate the proper column listing the part group number in the Part Group Number to Labor Operation Guide to locate a valid labor operation. If more than one labor operation number is listed, then review each operation's descriptions and times in the LTG and choose the operation that best describes the work that was performed. If no operation exactly fits, then choose the closest number and make a notation on the repair order: "closest operation number chosen." Also do this on labor-only claims when necessary.
For difficult labor-only claims, work with the technician and the parts department to identify a "failed part." By cross referencing the group number of the part that was adjusted or repaired, you will be able to easily identify the proper operation to use.