This manual is included in the:
Warranty Administration Program



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How To Use This Guide To Your Advantage

Are you collecting every warranty dollar you can when processing your warranty claims?

After the correct labor operation is chosen, refer to the Labor Operation Add-on Guide to make sure every warranty dollar is being claimed. Within the guide you will find GM Labor Operations listed in alpha numeric order along with the appropriate notes that will suggest materials, labor, and allowances that may be applicable.

The Labor Operation Add-on Guide also features the latest policy changes to labor operations and notes the documentation needed. Bulletin numbers are provided to reference where you can find complete information as defined by General Motors. We have also listed Warranty Special Policy labor operations (Txxxx). Each operation contains a description of all model years involved and the policy’s expiration date. Pull the Warranty Extension in its entirety for complete details.