Frequently Asked Questions
Q - Why do I need the Global Warranty Administration Message Code Guide?A - This guide will concentrate on the claim correction process within DealerCONNECT. You will have the opportunity to correct these message code edits prior to and after submitting the claim to Chrysler. This guide is intended to help you make those corrections.
Q - How often is the guide updated?
A - The guide is updated in print annually.
Q - How much does the guide cost?
A - Investment is only $19 each.
Q - Are there any discounts available?
A - Yes, Warranty
Administration Program members
receive it as part of the program. Additional copies are 10%
off.
Q - Who uses the guide?
A - Warranty Administrators and Service Managers.
For any other questions click here or call 1.800.852.6298 and a Customer Service Representative will assist you.