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Warranty Articles

Following are sample articles from our Warranty Newsletters:

General Motors Articles
> Alignment Procedures
> Avoid Repeat Repairs
> Concern Not Duplicated
> Working With Non-GM Parts
> It Really Happened
> Technician Shortage (Part I)
> Generating Service Revenue
> Are You Hiring Right?
> Best Practices for Service Consultants
> Reconditioning

Chrysler Articles
> Automatic Labor Rate Increase
> Common Rejects
> Help With Paint Claims
> 59B's and DealerCONNECT
> Top Causes for Chargebacks
> More Time Savers on DealerCONNECT
> Offering Goodwill Adjustments
> Subsequent replacements
> Skill Levels
> Best Practices for Service Consultants

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