How J&L Warranty Pros™ Can Help
The good news is that everything that is needed to win warranty administrator allegiance has already been created and is operational.
J&L's Warranty Administration Program offers:
- Hiring and testing assistance
- Job descriptions and new hire procedures
- Information Hotline
- Interactive discussion groups
- Training as specified by manufacturer
- Special reports that address vital issues of dealership operation
- Warranty administrator recognition programs (warranty administrator of the year, tests, etc.)
- Professional support through the promotion of local warranty administrative clubs
- Specially designed reference tools
- Monthly newsletter that integrates the manufacturer's pressing issues with tips, strategies and much more
Program Recipients Report:
- Decrease in reject rates
- Lower job frustration
- Better self image
- Authority to make binding decisions on warranty matters
- Job satisfaction
- Ability to monitor factory warranty expense
Other
helpful solutions that J&L Warranty Pros can offer:
> Warranty
Management Workshops
> In-dealership
Warranty Training/Consulting