Frequently Asked Questions
| Q: What if I want a real person to help me with the login area? A: We can do that! For assistance, call 1.800.852.6298. |
| Q: How do I get access to the member login area? A: If you subscribe to the Warranty Administration Program, or are a member of the Warranty Administrators Club of Mid-Michigan, you are already have access. |
| Q: Where do I get my username and password? A: Your username and password can be found on the inside left panel of your Warranty Administration Program binder. If you do not have the username and password or are having trouble, simply call 1.800.852.6298 ext 132 for help. Note: the username is not case sensitive, so you can use either uppercase or lowercase. The password however is case sensitive. You MUST type it in exactly how it looks on the label or it won't work. Once you log in for the first time, you can change your password to something easier to remember. |
| Q: Can I change my username and password? A: You can change your password anytime you want, and will be given the opportunity automatically when you login for the first time. Your username however is permanent, and cannot be changed. |
| Q: Can I share my username and password with others in my dealership? A: Yes, but only within the building. You may not share with sister stores, violators will result in termination of online account. |
| Q: Can I share my username and password with other dealerships? A: No. You pay good money for all of the benefits, why would you give it away? And besides, violations will result in termination of your online account. |
P: 800.852.6298
F: 800.909.5678
Join Our E-mail List